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Terms of Service

Last updated: January 23, 2026

1. Acceptance of Terms

By accessing and using SYNTHETIC ("the Platform"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using the Platform.

2. Description of Service

SYNTHETIC provides an AI-powered shopping platform that connects buyers with various merchants. Our services include:

  • AI-assisted product recommendations and discovery
  • Virtual try-on visualization
  • Secure payment processing through third-party providers
  • Communication tools between buyers and sellers

3. User Accounts

To access certain features, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Notifying us immediately of any unauthorized use

4. Merchant Terms

Merchants using SYNTHETIC to sell products agree to:

  • Provide accurate product descriptions and pricing
  • Fulfill orders in a timely manner
  • Comply with all applicable laws and regulations
  • Respond to customer inquiries promptly
  • Accept returns according to their stated policies

5. Payments and Fees

Payment processing is handled by Stripe. By making a purchase, you agree to Stripe's terms of service. SYNTHETIC charges merchants a platform fee for each transaction. All prices are displayed in USD unless otherwise specified.

6. AI-Generated Content

Our platform uses artificial intelligence for product recommendations, image analysis, and virtual try-on features. While we strive for accuracy, AI-generated content may not always be perfect. Users should verify important details with merchants directly.

7. Intellectual Property

All content on SYNTHETIC, including text, graphics, logos, and software, is protected by intellectual property laws. You may not copy, modify, or distribute any content without express written permission.

8. Prohibited Activities

Users may not:

  • Use the Platform for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Platform
  • Upload malicious code or harmful content
  • Engage in fraudulent transactions
  • Harass or abuse other users

9. Limitation of Liability

SYNTHETIC is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform. Our total liability shall not exceed the amount paid by you in the past 12 months.

10. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with applicable arbitration rules. You agree to waive your right to a jury trial and class action lawsuits.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the new Terms. We will notify users of material changes via email or prominent notice on the Platform.

12. Contact Information

For questions about these Terms, please contact us at:

Email: legal@synthetic.shop
Address: SYNTHETIC Inc.

See also: Privacy Policy